Amazon Saves Christmas!
After joining in the chorus about Amazon and delayed shipping at the holidays, I received an automated email from Amazon:
Greetings from Amazon.com,
We thought you’d like to know that we shipped your items, and that this
completes your order.
This shipment was sent via UPS Next Day Saver
(estimated delivery date: December 30, 2005).
Huh? “Next Day” shipping with an “estimated delivery date” of December 30th?
I punched in the UPS tracking code and it told me that they expect to deliver on the 23rd. That’s more like it. Phew!!!!
Stress be gone! I’m going to whip me up a batch of egg nog and join in the Christmas cheer right now!
UPDATE Dec 23: Nevermind… This part of my order did get hosed, but since I already started partaking in the holiday cheer, I’m not going to let it bother me. I’ll have to head out tomorrow to grab some last minute replacement gifts. Sigh.
Service Type: NEXT DAY AIR SAVER
Weight: 2.00 Lbs
Note: Your package is in the UPS system and
has a rescheduled delivery
date of Dec 27, 2005. :-(
UPDATE Dec 24: Well, UPS showed up at my house doing a Saturday delivery at 12:15pm today. All presents HAVE arrived in time for the holidays.
The egg nog is good and strong. Everybody enjoy their holidays!!
Posted: December 23rd, 2005 under Uncategorized.
Comments: 3
Comments
Comment from brettdl
Time: December 23, 2005, 2:46 pm
amazon was promising on-time delivery to the last minute. I wonder if they became overwhelmed by last-minute shoppers?
Comment from J.W. Koebel
Time: December 29, 2005, 11:11 am
See if you can’t get DHL Freight as your shipping carrier, whenever possible.
I paid for standard ground from California to South Florida one time…UPS that’s about 7-10 days…it came 2 days later. I guess they had extra room in their planes, and gave me a free upgrade?
Comment from AJ
Time: January 8, 2006, 11:46 am
I ordered a toy from Wal-Mart on December 4th, it shipped Dec. 6th, and delivery was estimated Dec. 12-14th. Tracking on the package reported contradictory information a couple weeks apart. The toy arrived Dec. 27th.
Wal-Mart’s e-mail support was useless and its toll-free telephone ladder produced busy signals when I tried to reach a human.
The package arrived cut open (one inch of tape left holding it sort of closed). The toy’s box and inner plastic case both had two sets of clear tape — one original which was cut, the other appeared to be applied over the original to hide the fact the toy had been opened.
The toy itself appears to be OK. I would have cancelled my order after the excessive delay and non-help (infuriating robotic responses) from customer support, but I had ordered the toy with a gift certificate (given to me by someone who didn’t realize I would never shop at Wal-Mart). Because the certificate already existed, I figured the lesser evil was to get some of that money back from Wal-Mart.
I saw no tracking number on my customer support e-mails, so I’m sure there was a good laugh when I requested contact information for a supervisor.
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