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Privacy

Introduction

Your privacy is important to SoftwareTime. This statement discloses
the information practices for SoftwareTime web sites. SoftwareTime abides
by the Safe Harbor framework as set forth by the United States Department
of Commerce regarding the collection, use and retention of data collected
from the European Union by a web site on the SoftwareTime.com domain.

SoftwareTime respects your privacy, and will never share any information you provide
with a third party unless expressly authorized. Personal information,
such as email, phone, fax and addresses will only be used in the context
it was provided.

For more details, read on.

Sections

Personal Information

Using and Sharing Personal Information

Fulfilling Your Transaction Request

Marketing Use

Human Resources Web Sites

Discussion Forums and Chat Rooms

Other SoftwareTime Web Site Notices

Our Worldwide Practices

Information Security and Quality

Supplementing Information

Cookies and Passive Information

Service Quality Monitoring

Disclosures Required By Law

Links to non-SoftwareTime Web Sites

Notification of Changes

Privacy Questions and Access

Personal Information

In general, you can visit SoftwareTime on the Internet without telling
us who you are and without giving any personal information about yourself.

You may choose to give us personal information in a variety of situations.
For example, you may want to give us information, such as your name
and address or e-mail to correspond with you, to process an order, or
to provide you with a subscription. You may give us your credit card
details to purchase something from us or a description of your education
and work experience in connection with a job opening at SoftwareTime
that you wish to be considered for.

We intend to let you know how we will use such information before we collect it
from you; if you tell us that you do not want us to use this information
to make further contact with you beyond fulfilling your requests, we
will respect your wishes. If you give us personal information about
somebody else, such as a spouse or work colleague, we will assume that
you have their permission to do so.
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Using and Sharing Personal Information

The following paragraphs describe in more detail how SoftwareTime may
use your personal information and with whom we may share it. Depending
on the type of SoftwareTime web site you are visiting, one or more of
the paragraphs may apply. For example, if you order a product from a
SoftwareTime web site, your information will be handled as described
in such paragraphs as Fulfilling Your Transaction Request and Marketing
Use.
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Fulfilling Your Transaction Request

If you request something from a SoftwareTime web site, for example,
a product or service, a callback, or specific marketing materials, we
will use the information you provide to fulfill your request. To help
us do this, we may share information, with other divisions of SoftwareTime.
In connection with a transaction we may also contact you as part of
our customer satisfaction surveys or for market research purposes.
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Marketing Use

The information you provide to SoftwareTime on certain SoftwareTime
web sites may also be used by SoftwareTime for marketing purposes. Before
we use it, however, we will offer you the opportunity to choose whether
or not to have your information used in this way. For example, after
purchasing a product, you may be asked if you wish to receive product
updates and bulletins via email. While we encourage the use of email
as a mechanism of product update notification, it is not necessary or
required for the transaction.
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Human Resources Web Sites (including Recruitment)

In connection with a job application or inquiry, whether advertised
on a SoftwareTime web site or otherwise, you may provide us with information
about yourself, such as a resume or professional references. We may
use this information throughout SoftwareTime and its related entities
for the purpose of employment consideration or your inquiry. Except
where you tell us not to, we will keep the information for future consideration.
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Discussion Forums and Chat Rooms

If you participate in a SoftwareTime discussion forum or chat room,
you should be aware that the information you provide there will be made
broadly available to others, potentially inside or outside SoftwareTime,
who have access to that discussion forum or chat room. Also, please
recognize that individual forums and chat rooms may have additional
rules and conditions. Each participant’s opinion on a forum or chat
room is his or her own and should not be considered as reflecting the
opinion of SoftwareTime.
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Other SoftwareTime Web Site Notices

In some cases, specific SoftwareTime web sites may contain other notices
about their use and the information practices applicable to those sites.
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Our Worldwide Practices

SoftwareTime web store products may be purchased world wide. As such,
our privacy practices are designed to provide protection for your personal
information, all over the world.

Some countries may provide less legal protection for your information.
In such countries SoftwareTime will still handle information in the
manner we describe here.
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Information Security and Quality

We intend to protect your personal information and to maintain its quality.
We implement appropriate measures and processes, such as using encryption
when transmitting certain sensitive information, to help us to keep
your information secure and to maintain its quality.
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Supplementing Information

From time to time we may supplement information you give us via a SoftwareTime
web site with information from other sources, such as information validating
your address or other available information about businesses. This is
to help us maintain the accuracy of the information we collect and to
help us provide a better service.
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Cookies and Passive Information

We sometimes collect non-identifiable information from
visits to our web sites to help us provide better customer service.
For example, we keep track of the domains from which people visit, and
we also measure visitor activity on SoftwareTime web sites, but we do
so in ways that keep the information non-identifiable. This information
is sometimes known as "clickstream data" or passive information. SoftwareTime
or others on SoftwareTime behalf may use this data to analyze trends
and statistics and to help us provide better customer service.

Also, when we collect personal data from you in a transaction, we may extract
some information about that transaction in a non-identifiable format
and combine it with other non-identifiable information such as clickstream
data. This information is used and analyzed only at an aggregate level
to help us understand trends and patterns. This information is not reviewed
at an individual level. If you do not want your transaction details
used in this manner you can disable your cookies.

We may collect the information we mentioned in the previous paragraphs
through the use of various technologies, including one called "cookies".
A cookie is a piece of data that a web site can send to your browser,
which may then be stored on your computer as an anonymous tag that identifies
your computer but not you. Some SoftwareTime pages use cookies, sent
by SoftwareTime or its third party vendors, or other technologies to
better serve you when you return to the web site. You can set your browser
to notify you before you receive a cookie, giving you the chance to
decide whether to accept it. You can also set your browser to turn off
cookies. If you do so, however, some web sites may not work properly.

Cookies are a feature of web browser (Internet Explorer, Netscape Navigator,
etc.) software that allows web servers to recognize the computer used
to access a site. They are small pieces of data that are stored by a
user’s web browser on one site to simplify subsequent interactions with
that site by the same user or to use the information to streamline the
user’s transaction on related web pages. This makes it easier for a
user to move from site to site and to complete transactions over the
Internet. Cookies should make your online experience easier and more
personalized.
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Service Quality Monitoring

Certain Web transactions may also involve you calling us or our calling
you. Please be aware that it is SoftwareTime general practice to monitor
and in some cases record such calls for staff training or quality assurance
purposes.
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Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal
information may be subject to disclosure pursuant to judicial or other
government subpoenas, warrants, or orders.
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Links to non-SoftwareTime Web Sites

SoftwareTime web sites may contain links to other web sites. SoftwareTime
is not responsible for the privacy practices or the content of those
other web sites.
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Notification of Changes

This privacy statement was last updated on December 15th, 2004. A notice
will be posted on our web site home page for 30 days whenever this privacy
statement is changed in a material way.
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Privacy Questions and Access

If you have a question about this statement, you can send an
email to SoftwareTime. You can also contact us
at if you have a question about SoftwareTime’s handling of your information.

If you wish to obtain a copy of particular information you provided to
SoftwareTime, or if you become aware the information is incorrect and
you would like us to correct it, contact us at support@softwaretime.com.

Before SoftwareTime is able to provide you with any information or correct
any inaccuracies, however, we may ask you to verify your identity and
to provide other details to help us to respond to your request. We will
endeavor to respond within an appropriate timeframe.
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