Automatic logon when Profile name matches Windows account name
The information below only applies if you are using the option Automatic logon when Profile name matches Windows account name.
There are special considerations when using the ComputerTime Automatic Logon feature with Windows 8 and Windows 10. First some background on how Windows 8 and Windows 10 handle user accounts.
Windows 8 and Windows 10 User Accounts and ComputerTime Profiles
When creating Windows 8 or Windows 10 user accounts, Microsoft encourages you to create an account based on an email address. Creating an account this way has benefits. However, the actual Windows account name is not the email address, and this impacts your ComputerTime setup if using the auto-logon feature. For example, if you use an email such as MarkSmith@msn.com, Windows creates an account with the user name marks_000.
Now, if you create a ComputerTime Profile of “Mark”, it will not match the user name and the automatic log on will not work. To use the ComputerTime auto-logon feature, you must create a ComputerTime Profile named marks_000 to match the actual Windows account name.
Determining Actual Windows 8 or Windows 10 User Account Name
To determine the actual Windows user name, open a “cmd” prompt window by pressing <Windows>+R, which will display the Run box, type cmd and click OK. You will see a command prompt window. The prompt will be something like C:\Users\marks_000. That last part is your actual Windows user name, in this example, marks_000.
If instead the prompt displays C:\Windows\System32, or some other path in the prompt, try typing the command whoami and press Enter. The actual user name will be displayed.
Alternatively you can create, or change, a Windows account without using the email approach. In Windows, look towards the bottom of the “Add a user” page, and choose the option to “Sign in without a Microsoft account”. In this case, it will work like previous versions of Windows, and you can provide a simple user name like Mark. This approach makes it clear what to name the ComputerTime Profile as it is the same as the Windows account name.